This being such good news, it is, of course, a "system enhancement", as this extract confirms : Effective August 17, 2010, BC Ferries is implementing a system enhancement which will enable us to apply a percentage based system for fuel rebates and surcharges on the fares paid. Customers who use an Experience Card and receive a discount will now see that the rebate or surcharge percentage is based on the discounted fare paid. Currently our system calculates the rebate on the fare prior to the discount.
So that's not just one, but two more examples of "Ferryspeak" for my fellow blogger to add to his collection:
System enhancement = a mechanism for doubling the fare increase for prepaid customers
Valued Customer = someone who is mug enough to pay the double increase

